Head of Business Intelligence & Reporting

MLC Partners are working with prestigious London based College to support them with the recruitment of a newly created Head of Business Intelligence & Reporting role. This role would be for someone who likes the prospect of working in a greenfield environment and working with Executive teams to ensure the Data strategy links in to the wider organisational and Digtal Strategy. If you're a self sufficient, driven individual with strong previous exposure to the Higher Education sector... please read on! Job Purpose Lead the development and delivery of business intelligence solutions to support evidence-based decision-making across the College. This pivotal role shapes the institution’s data strategy, drives continuous improvement, and fosters a culture of data literacy and collaboration. The postholder will champion best practice, engage key stakeholders, and ensure the service continually evolves to meet institutional needs. Key Areas: * Develop and maintain dashboards to report and monitor the College's KPIs * Manage the delivery and prioritisation of strategic data projects for the College * Lead on the development of dashboards and semantic data models in Power BI * Be responsible for an annual cycle of updates to existing reports * Be highly proficient in external Higher Education data and relevant internal student record systems * Support decision making through intuitive data visualisation and scenario planning * Benchmarking against internal and external performance measures * Manage, mentor and develop a team of Planning Analysts, fostering professional growth and wellbeing * Provide a professional, efficient and friendly service to students, staff and external organisations * Develop relationships with key stakeholders such as academic schools and professional services to understand business needs Main Duties and Responsibilities: Leadership and Data Governance * Develop and implement the College’s Data strategy, including institution-wide data definitions, and governance frameworks * Champion for Data Quality and Records Management across the institution, ensuring alignment with regulatory and sector standards (e.g. OfS, HESA) * Align data projects to strategic priorities * Lead on the design and delivery of dashboards and semantic data models using Power BI and other relevant tools * Support the creation and maintenance of a ‘single- source of truth’ data infrastructure Business Intelligence and Reporting * Develop and maintain dashboards to monitor and report on College KPIs * Provide complex analysis of key performance indicators to senior leadership, including OfS metrics, National Student Survey results, League table publications Stakeholder Engagement and Collaboration * Build strong cross departmental collaboration with IT, Finance, HR and Registry, academic schools and other professional services * Communicate complex data insights to a range of stakeholders through intuitive visualisations and clear reporting * Develop a deep understanding of user requirements in order to deliver intuitive dashboards Team Leadership * Build, lead and develop a team of data analysts/officers to support business needs Service Delivery and Support * Produce complex analysis of key performance indicators to the senior leadership team * Develop dashboards and reports to support various stakeholders in their operations and planning processes * Pro-actively identify data quality issues with student records and communicate with relevant staff to resolve them * Provide support and training to staff in the use of reporting tools and other data resources