Head of Guest Relations

Head of Guest Relations - Luxury Environment with Live-in Available Up to £45,000 plus bonus, private medical & excellent benefits We're recruiting for a Head of Guest Relations in Bridport, offering a fantastic opportunity to lead the front-of-house experience within a luxury hospitality setting. This is an ideal role for a Reception Manager ready to step up, or an experienced leader looking to further develop within a high-end environment in Bridport. Why apply / What's in it for you? Salary of up to £45,000 Live-in accommodation available if needed You'll benefit from private medical insurance Annual bonus scheme Company pension scheme Ongoing training and development opportunities You'll work in a unique luxury setting commutable from Weymouth Key Responsibilities: As Head of Guest Relations, you'll take ownership of the full guest journey: Lead and manage the reception team on a day-to-day basis Oversee guest experience from arrival through to departure Handle check-in, check-out and guest enquiries with professionalism Manage reservations, spa bookings and special requests Ensure every guest receives a personalised, memorable stay Maintain high standards across all front-of-house operations What we're looking for: To succeed as Head of Guest Relations in Bridport, you'll need: Previous experience as a Reception Manager or in guest relations within a luxury or 5-star environment A strong focus on delivering exceptional guest experiences Excellent leadership and team management skills Flexibility to work a 40-hour rota including evenings and weekends Strong organisational and communication abilities A passion for hospitality and attention to detail If you're looking for your next step as a Head of Guest Relations in Bridport, and want to join a high-end environment commutable from Weymouth, we'd love to hear from you. Apply now. Job Number │ (phone number removed) / INDSOTONMGR Location │ Bridport Role │ Head of Guest Relations Platinum Recruitment is acting as an Employment Agency in relation to this vacancy