Head of Property Litigation
This role involves but is not limited to:
* Developing, implementing and reviewing a department strategy to support and deliver our company strategy.
* Formulating, agreeing and delivering annual department budgets.
* Networking internally to build contacts and generate cross referrals
* Managing recovery of cash and aged debtors.
* Developing, maintaining and reviewing monthly department KPIs and performance reporting.
* Passing department audits.
* Servicing clients in accordance with company policies and procedures.
* Delivering market-leading levels of customer service and communication.
* Ensuring technical competence through adequate training, support and succession planning.
* Understanding and managing department risks.
* Promoting company vision and values.
* Continually improving systems and processes to increase efficiency, improve customer experience and reduce risk.
* Assisting with recruitment within the property litigation department.
* Liaising with HR in relation to departmental training requirements.
* Providing technical and operational support to the department where required.
* Working with HR to ensure that all probation periods are dealt with effectively.
Requirements:
* Qualified solicitor or equivalent
* Good analytical skills
* Ability to handle complex and multiple case loads
* Experience of managing a department
* Accuracy and attention to detail
* Strong leadership and relationship building skills
* Ability to influence and drive mind-set change at all levels
* Proven track record of external networking, demonstrating the ability to increase workflow for a team