Help Desk Admin
CV-LibraryBolton, Greater ManchesterpermanentPosted: 5 May 2026
Apply NowHelp Desk Administrator - Perm Role
Location: Bolton
Salary: £28,000 - £30,000
We are currently looking for a reliable and professional Help Desk Administrator to join a busy and fast paced team.
This role will be the first point of contact for incoming calls, so strong communication skills and a confident telephone manner are essential. You'll be responsible for handling customer queries, logging information accurately, and ensuring a high level of service is delivered at all times.
Key Responsibilities:
Answering incoming call and responding to customer enquiries
Providing a professional and friendly first point of contact
Logging and updating information on internal systems
Coordinating with internal teams to resolve queries
General administrative duties to support help desk function
Requirements:
Previous experience in an admin or help desk role preferred
Strong telephone manner and customer service skills
Organised, with good attention to detail
Ability to work in a fast-paced environment
Confident using basic IT systems
What's on offer:
Competitive salary of £28,000 - £30,000
Supportive team environment
Opportunity to grow within the business
If you're a proactive and personable individual who enjoys dealing with people and keeping things organised, we'd love to hear from you. If you are interested in this position and would like to apply, please email a copy of your CV to Sean at Fawkes & Reece, using the contact details provided or you can give my mobile a call for further details on (phone number removed)
Location: Bolton
Salary: £28,000 - £30,000
We are currently looking for a reliable and professional Help Desk Administrator to join a busy and fast paced team.
This role will be the first point of contact for incoming calls, so strong communication skills and a confident telephone manner are essential. You'll be responsible for handling customer queries, logging information accurately, and ensuring a high level of service is delivered at all times.
Key Responsibilities:
Answering incoming call and responding to customer enquiries
Providing a professional and friendly first point of contact
Logging and updating information on internal systems
Coordinating with internal teams to resolve queries
General administrative duties to support help desk function
Requirements:
Previous experience in an admin or help desk role preferred
Strong telephone manner and customer service skills
Organised, with good attention to detail
Ability to work in a fast-paced environment
Confident using basic IT systems
What's on offer:
Competitive salary of £28,000 - £30,000
Supportive team environment
Opportunity to grow within the business
If you're a proactive and personable individual who enjoys dealing with people and keeping things organised, we'd love to hear from you. If you are interested in this position and would like to apply, please email a copy of your CV to Sean at Fawkes & Reece, using the contact details provided or you can give my mobile a call for further details on (phone number removed)