Helpdesk Administrator
CV-LibraryKT15, Addlestone, SurreypermanentPosted: 24 March 2026
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My client is a leading Facilities company looking for an experienced administrator. You will have knowledge of working within a Facilities environment and be able to hit the ground running.
Temp - Perm opportunity
Monday to Friday 8am - 5pm
Essentials
* Must have experience working in a Building Maintenance company or Facilities industry
Duties:
* Identification of the most appropriate solution to the client request within the contractual process.
* Receiving work orders in from central helpdesk to progress work
* Raise PO’s for subcontractors and follow the appropriate approval process to carry out work
* Prepare and send out requests for quotations to subcontractors
* Instruct, schedule and coordinate subcontractor visits to site
* Actively manage incoming task queue
* Actively carry out task management
* Triage incoming tasks to define billable and non-billable work
* Carry out Goods Receipt Note process as required
* Preparation, download and circulation of management reports as and when require
* Raising PO and invoices
* Production of valuations and presentation of results
* Quote logging and processing
* Collating timesheets from engineers, chasing and checking quality of data
* Contract set-up (PPM / System support)
* Application billing preparation
* that they are processed for payment correctly according to the contract terms, specification and schedule of rates
* Responsible for all quotations and estimates – ensuring that they are processed for payment correctly according to the contract terms, specification and schedule of rate
* Chasing and escalation within the regions all SLA & KPI breaches
* Co-ordination of Site Audits
* Co-ordinate monthly meetings and reviews generally
* PPM & Reactive Works Reporting
* Liaising with regional team over client requirements for scheduling ad-hoc works
* Collation of stats for invoicing (reactive and ppm’s)
* Validation of all reactive charges submitted by the regional teams
* Valuation of all quotations/estimates submitted by the regional teams
* Assisting colleagues with the team where necessary
* Co-ordinate Audits on behalf of Regional Managers
* Co-ordinate monthly meetings and reviews generally
My client is a leading Facilities company looking for an experienced administrator. You will have knowledge of working within a Facilities environment and be able to hit the ground running.
Temp - Perm opportunity
Monday to Friday 8am - 5pm
Essentials
* Must have experience working in a Building Maintenance company or Facilities industry
Duties:
* Identification of the most appropriate solution to the client request within the contractual process.
* Receiving work orders in from central helpdesk to progress work
* Raise PO’s for subcontractors and follow the appropriate approval process to carry out work
* Prepare and send out requests for quotations to subcontractors
* Instruct, schedule and coordinate subcontractor visits to site
* Actively manage incoming task queue
* Actively carry out task management
* Triage incoming tasks to define billable and non-billable work
* Carry out Goods Receipt Note process as required
* Preparation, download and circulation of management reports as and when require
* Raising PO and invoices
* Production of valuations and presentation of results
* Quote logging and processing
* Collating timesheets from engineers, chasing and checking quality of data
* Contract set-up (PPM / System support)
* Application billing preparation
* that they are processed for payment correctly according to the contract terms, specification and schedule of rates
* Responsible for all quotations and estimates – ensuring that they are processed for payment correctly according to the contract terms, specification and schedule of rate
* Chasing and escalation within the regions all SLA & KPI breaches
* Co-ordination of Site Audits
* Co-ordinate monthly meetings and reviews generally
* PPM & Reactive Works Reporting
* Liaising with regional team over client requirements for scheduling ad-hoc works
* Collation of stats for invoicing (reactive and ppm’s)
* Validation of all reactive charges submitted by the regional teams
* Valuation of all quotations/estimates submitted by the regional teams
* Assisting colleagues with the team where necessary
* Co-ordinate Audits on behalf of Regional Managers
* Co-ordinate monthly meetings and reviews generally