Helpdesk Administrator
Purpose:
Deliver outstanding customer service as part of the Helpdesk for Hard and Soft Facilities Management including handling large call and email volumes from the Helpdesk Users, including logging requests on our Computer Aided Faculties Management (CAFM) System to a high level of accuracy.
Requirements:
* Admin skills - Word and Excel
* Attention to detail
* Good communication skills
* Good telephone manner
* Working within a tight time scale
* Positive attitude
* Ability to multi task