Helpdesk Administrator
CV-LibraryBromley, Greater LondontemporaryPosted: 27 March 2026
Apply NowHelpdesk Operator – Immediate Start (6-Month Contract, Potential to Become Permanent)
We are currently seeking a Helpdesk Operator to join our team on an initial 6-month contract, with the potential for the role to become permanent.
Working Hours:
* Monday to Friday, 8:00am – 5:00pm
* 1-hour unpaid lunch break
* Total: 40 hours per week
Location:
* Orpington, BR6
Interview Process:
* Interviews will be conducted via Microsoft Teams
Key Responsibilities:
* Acting as the first point of contact on reception
* Answering incoming calls and responding to enquiries
* Greeting visitors and providing a professional front-of-house service
* Logging and assigning jobs via the CAFM system
* Monitoring and tracking job progress
* Carrying out quality checks once tasks are completed
Candidate Requirements:
* Strong administrative experience, or entry-level exposure to CAFM systems
* Previous experience within Facilities Management, Helpdesk, or CAFM environments is highly desirable
* Excellent communication and organisational skills
* A proactive and customer-focused approach
We are currently seeking a Helpdesk Operator to join our team on an initial 6-month contract, with the potential for the role to become permanent.
Working Hours:
* Monday to Friday, 8:00am – 5:00pm
* 1-hour unpaid lunch break
* Total: 40 hours per week
Location:
* Orpington, BR6
Interview Process:
* Interviews will be conducted via Microsoft Teams
Key Responsibilities:
* Acting as the first point of contact on reception
* Answering incoming calls and responding to enquiries
* Greeting visitors and providing a professional front-of-house service
* Logging and assigning jobs via the CAFM system
* Monitoring and tracking job progress
* Carrying out quality checks once tasks are completed
Candidate Requirements:
* Strong administrative experience, or entry-level exposure to CAFM systems
* Previous experience within Facilities Management, Helpdesk, or CAFM environments is highly desirable
* Excellent communication and organisational skills
* A proactive and customer-focused approach