Hire & Sales Account Manager
THE COMPANY We are proud to be working alongside Brand Access Solutions, the UK's largest commercial scaffolding & access solutions provider. JOB PURPOSE Working within the Hire & Sales department you will work closely with the Head of Hire & Sales and the Branch / Regional Manager to deliver agreed targets for Hire and Sale through proactive development of the target prospect customer and clients and territory management by taking ownership of: * Understanding the client’s specific needs and offering solutions * Creating credibility, build strong, lasting client relationships and earn the client's trust. * Growing profitable revenue from existing and targeted customers and clients within a defined geographical territory. * Delivering or exceeding yearly budget for your region in a consistent and sustainable way. Location(s): Can be based from Birmingham, Manchester or Leeds office. KEY RESULT AREAS * Ensure existing clients service expectation levels are fully met. * Grow client base and product range exposure. * Maximise market share potential. * Cover all live projects within the allocated territory. * Increase rental to agreed targets. * Increase sales revenue to agreed targets. * All documentation to be completed accurately in a timely manner. RESPONSIBILITIES AND DUTIES * Work within a specific geographical territory and be responsible for customer activity contained within the allocated territory. * Analyse and determine the key contacts in an organisation and ensure that they receive first-class customer care and service. * Transform the needs of the client into a realistic solution fully embracing their expectations. * Analyse and adapt new strategies to react to changing business trends. * Recognise and report on market trends. * Timely & reliable completion of the CRM system, to ensure the data in the system reflects the actual state of contracts. * Complete quotations and relevant documentation on time and of a high quality. * Price jobs commercially and within the guidelines of the discount authority matrix. * Devise a pricing structure for the client; manage conflict by effective negotiation and sales strategies. * Liaise with the Design department. * Work within a safety culture, in line with both the business and legislative guidelines * Involvement in customer queries, query log and link to cash to facilitate timely payment. * Support bi-annual full stock takes. PERSONAL ATTRIBUTES/COMPETENCIES * Ability to communicate at all levels of an organisation, including networking and providing cross-fertilisation of information across the business unit. * Strong team player with the ability to work independently. * Able to demonstrate our product range to meet the client's specific requirements. * Ability to self-learn and develop industry and product knowledge. * To represent Brand Access Solutions in a professional, honest and open manner. * Competent using IT systems including MS Office