Hire Desk Controller

Job Title: Hire Controller Location: Norton Canes Cannock, Staffordshire Job Type: Permanent Overview: A new opportunity for a Hire Controller to join an independent Access equipment hire company who are providing a range of diesel, battery, hybrid and LPG Power options to construction and domestic users. As a Hire Controller, you will be providing excellent customer service as well as providing advice and guidance to customers to help ensure the correct equipment is hired. What do I need? * Strong planning and organizational skills. * Experience working within Plant / Small tools environment * Ability to prioritize tasks and adjust schedules as needed * The ability to work well as part of a team * Ability to always work with processes and procedures in mind * Self-motivated and reliable * Proficiency in IT systems, including Excel, Word, and Outlook. Responsibilities: * Work with rehire companies to provide rehire for own customers * Managing a high volume of outgoing and incoming hires * Promote a range of ancillary services * Communicating with internal and external customers via e-mail or telephone * Processing admin enquiries * Providing excellent advice and guidance to ensure correct equipment is hired Hours: * Monday – Friday – 8:00am – 5:30pm