Hire Desk Controller
CV-LibraryHamilton, South LanarkshirepermanentPosted: 26 March 2026
Apply NowWe are recruiting for a well-established container hire, sales, and conversion business with a strong reputation for quality and service based in Hamilton. The company is expanding its team as it continues to grow across Scotland. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys building strong customer relationships. You will play a key role in supporting daily operations and driving business growth. The successful candidate will join a professional and supportive team.
Overview
As the Hire Desk Controller, you will maintain and develop customer relationships while ensuring excellent service delivery.
Deliver outstanding day-to-day service to existing customers
Manage hire and sales orders using Zoho CRM and Syrinx systems
Liaise with operations and logistics to ensure timely delivery
Maximise opportunities for sales and cross-selling
Log calls, update contracts in MCS system, and track customer feedback
Support sales and marketing initiatives and contribute to customer communicationsRequirements
Highly organised and motivated
Sales or customer service experience in a busy environment
Strong prioritisation and commercial awareness
Experience using order processing or asset control systems (MCS preferred)
IT literate (MS Office)
Team player with excellent written and verbal communication skills
Previous experience in a Hire Desk role (Desirable)Salary & Benefits
£30,000 per annum
Business performance bonus scheme
3% company pension contribution
Flexible benefits package
Monday to Friday | 8:00am - 5:00pmBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for
Overview
As the Hire Desk Controller, you will maintain and develop customer relationships while ensuring excellent service delivery.
Deliver outstanding day-to-day service to existing customers
Manage hire and sales orders using Zoho CRM and Syrinx systems
Liaise with operations and logistics to ensure timely delivery
Maximise opportunities for sales and cross-selling
Log calls, update contracts in MCS system, and track customer feedback
Support sales and marketing initiatives and contribute to customer communicationsRequirements
Highly organised and motivated
Sales or customer service experience in a busy environment
Strong prioritisation and commercial awareness
Experience using order processing or asset control systems (MCS preferred)
IT literate (MS Office)
Team player with excellent written and verbal communication skills
Previous experience in a Hire Desk role (Desirable)Salary & Benefits
£30,000 per annum
Business performance bonus scheme
3% company pension contribution
Flexible benefits package
Monday to Friday | 8:00am - 5:00pmBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for