Homefinder and Registration Advisor
CV-LibraryDE1, Derby, DerbyshiretemporaryPosted: 30 October 2026
Apply NowBelmont Recruitment are currently looking for a Homefinder and Registration Advisor to join Derby City Council's Housing Team on an initial 3-month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.
Key Responsibilities
* Register new applicants for social housing and update existing applications when household circumstances change.
* Carry out verification checks to confirm eligibility.
* Assess housing need and award priority in line with the Housing Allocations Policy.
* Support applicants through the rehousing process, including placing bids on behalf of vulnerable people and those in the Emergency (Homeless) band to help them move on from temporary accommodation.
* Review inactive applicants or those who repeatedly refuse properties; remove them from the register where appropriate under agreed policies.
* Create property adverts for Homefinder Partner landlords and assist with the mutual exchange registration process.
* Provide guidance and support to partner landlords.
* Contribute to team targets and service plans.
* Work with internal and external partners to maintain high performance and customer service standards.
* Handle customer enquiries efficiently.
* Complete clerical and administrative tasks.
* Use Derby Homes’ computerised systems and new technology.
* Attend team meetings, conferences and training as required.
* Demonstrate commitment to equality policies, comply with all personnel, health & safety and safeguarding policies, and undertake any other duties appropriate to the grade.
Essential Requirements
*
Experience working as a Homefinder and Registration Advisor
*
Knowledge of the Part 6 Housing Act 1996
*
Awareness of welfare benefits
*
Social Housing experience
*
Experience of dealing with customers by telephone and/or face to face
Please apply with an up to date CV ASAP if this role would be of interest to you
Key Responsibilities
* Register new applicants for social housing and update existing applications when household circumstances change.
* Carry out verification checks to confirm eligibility.
* Assess housing need and award priority in line with the Housing Allocations Policy.
* Support applicants through the rehousing process, including placing bids on behalf of vulnerable people and those in the Emergency (Homeless) band to help them move on from temporary accommodation.
* Review inactive applicants or those who repeatedly refuse properties; remove them from the register where appropriate under agreed policies.
* Create property adverts for Homefinder Partner landlords and assist with the mutual exchange registration process.
* Provide guidance and support to partner landlords.
* Contribute to team targets and service plans.
* Work with internal and external partners to maintain high performance and customer service standards.
* Handle customer enquiries efficiently.
* Complete clerical and administrative tasks.
* Use Derby Homes’ computerised systems and new technology.
* Attend team meetings, conferences and training as required.
* Demonstrate commitment to equality policies, comply with all personnel, health & safety and safeguarding policies, and undertake any other duties appropriate to the grade.
Essential Requirements
*
Experience working as a Homefinder and Registration Advisor
*
Knowledge of the Part 6 Housing Act 1996
*
Awareness of welfare benefits
*
Social Housing experience
*
Experience of dealing with customers by telephone and/or face to face
Please apply with an up to date CV ASAP if this role would be of interest to you