Hospitality Operations Manager
CV-LibraryWoking, SurreypermanentPosted: 3 August 2026
Apply NowOur leading client is currently seeking an Operations Manager to join their friendly team on a permanent basis. The Operations Manager will be responsible for implementing standard operating procedures across all hotel departments, and overseeing hotel operations in the absence of the General Manager.
Key Responsibilities:
* The Operations Manager will ensure effective performance management and contribute to the strategic business plan
* Maximise revenue opportunities
* Prioritise the customer experience by analysing guest feedback and implementing action plans.
* Collaborate with department heads to lead recruitment efforts and foster team development
* Promote a culture of service excellence
* Delegate General Manager responsibilities as needed and ensure smooth hotel operations
Key Skills and Experience:
* Proven experience and a successful track record of managing at HOD level
* Strong leadership skills with the ability to motivate and manage a team
* Extensive experience in creating and implementing strategies
* The Operations Manager will be highly commercially driven
* Highly motivated, enthusiastic, and a good team player
* Experience managing a busy team to improve performance
FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions. Please contact us to discuss one of our many positions
Key Responsibilities:
* The Operations Manager will ensure effective performance management and contribute to the strategic business plan
* Maximise revenue opportunities
* Prioritise the customer experience by analysing guest feedback and implementing action plans.
* Collaborate with department heads to lead recruitment efforts and foster team development
* Promote a culture of service excellence
* Delegate General Manager responsibilities as needed and ensure smooth hotel operations
Key Skills and Experience:
* Proven experience and a successful track record of managing at HOD level
* Strong leadership skills with the ability to motivate and manage a team
* Extensive experience in creating and implementing strategies
* The Operations Manager will be highly commercially driven
* Highly motivated, enthusiastic, and a good team player
* Experience managing a busy team to improve performance
FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions. Please contact us to discuss one of our many positions