Housing Manager

Supported Housing Manager Temporary Site-based The Service 42 self-contained units in a refurbished former hostel, supporting people who are homeless or at risk due to multiple disadvantage. Residents present with high complexity, including substance misuse, trauma, domestic/sexual abuse histories, mental health challenges, and offending backgrounds. The Role You’ll lead the day-to-day running of the scheme and manage a team of 7 Support Workers, 3 Concierge staff, a Cleaner and a Maintenance person. You’ll also be the main contact for the Council and oversee Housing Benefit compliance. Key Responsibilities * Manage daily operations of a 42‑unit supported accommodation service * Line manage support and site staff * Oversee trauma‑informed, strength‑based support delivery * Ensure accurate Housing Benefit claims (Supported Exempt model essential) * Liaise with the Council on placements, voids and compliance What You’ll Bring * Strong experience in supported accommodation * Background managing homeless hostels or similar high‑risk services * Experience managing support workers * Solid Housing Benefit knowledge (Supported Exempt) * Experience with complex needs and high‑risk residents Desirable: Social housing experience; managing multi‑disciplinary teams