Housing Officer
CV-LibrarySouth WestcontractPosted: 23 March 2026
Apply NowHousing Officer
Organisation: Torbay Council
Contract: Initial 3 Months (Likely Extension)
Start Date: ASAP
Working Pattern: Hybrid - Office, Site Visits, and Remote Working
Location: Torbay Area
Job Overview
An excellent opportunity has arisen for an experienced Housing Officer to join the Strategic Housing - Housing Management team on an agency basis. This role is ideal for candidates with strong tenancy management experience within a local authority or housing association environment.
The successful candidate will manage a portfolio of properties, support tenants, and ensure compliance with tenancy agreements while maintaining safe and sustainable communities.
Key Responsibilities
Manage a portfolio of council properties and housing schemes
Deliver tenancy management services including successions and tenancy changes
Manage rent arrears and support income recovery processes
Investigate and resolve anti-social behaviour (ASB) cases
Conduct estate inspections, tenancy visits, and property inspections
Provide housing advice and welfare benefit guidance to tenants
Work collaboratively with external agencies including social services and police
Support void management and lettings processes
Maintain accurate records and ensure compliance with housing legislation
Promote tenancy sustainment and community wellbeing
Candidate Requirements
Proven experience working as a Housing Officer, Tenancy Officer, or Neighbourhood Officer
Strong knowledge of housing legislation and tenancy management
Experience managing ASB cases and rent arrears
Experience conducting estate inspections and tenant visits
Ability to work with vulnerable tenants and partner agencies
Strong organisational and record-keeping skills
Full UK driving licence and access to a vehicle
Ability to work independently and manage caseloads effectively
Organisation: Torbay Council
Contract: Initial 3 Months (Likely Extension)
Start Date: ASAP
Working Pattern: Hybrid - Office, Site Visits, and Remote Working
Location: Torbay Area
Job Overview
An excellent opportunity has arisen for an experienced Housing Officer to join the Strategic Housing - Housing Management team on an agency basis. This role is ideal for candidates with strong tenancy management experience within a local authority or housing association environment.
The successful candidate will manage a portfolio of properties, support tenants, and ensure compliance with tenancy agreements while maintaining safe and sustainable communities.
Key Responsibilities
Manage a portfolio of council properties and housing schemes
Deliver tenancy management services including successions and tenancy changes
Manage rent arrears and support income recovery processes
Investigate and resolve anti-social behaviour (ASB) cases
Conduct estate inspections, tenancy visits, and property inspections
Provide housing advice and welfare benefit guidance to tenants
Work collaboratively with external agencies including social services and police
Support void management and lettings processes
Maintain accurate records and ensure compliance with housing legislation
Promote tenancy sustainment and community wellbeing
Candidate Requirements
Proven experience working as a Housing Officer, Tenancy Officer, or Neighbourhood Officer
Strong knowledge of housing legislation and tenancy management
Experience managing ASB cases and rent arrears
Experience conducting estate inspections and tenant visits
Ability to work with vulnerable tenants and partner agencies
Strong organisational and record-keeping skills
Full UK driving licence and access to a vehicle
Ability to work independently and manage caseloads effectively