Housing Officer
CV-LibraryBournemouth, DorsettemporaryPosted: 29 April 2026
Apply NowHousing Officer
A local authority is seeking a motivated and experienced Housing Officer to join a busy team delivering housing services across Bournemouth. You will manage your own neighbourhood patch and must be able to respond quickly to issues as they arise.
Role Purpose
Deliver a high-quality housing management service
Support sustainable tenancies and resolve complex housing issuesKey Responsibilities
Manage a neighbourhood patch, including tenancy, estate and void management
Respond to and resolve anti-social behaviour and safeguarding concerns
Handle a complex caseload, including tenancy breaches and investigations
Act as an escalation point for complex housing issues
Work with residents, partners and agencies to resolve cases
Serve legal notices, prepare cases and attend court where required
Lead or support multi-agency responses to complex issues
Provide advice, reports and contribute to service improvementsEssential Requirements
Experience working in housing management or as a Housing Officer
Experience dealing with the public in challenging situations
Knowledge of anti-social behaviour, safeguarding and tenancy management
Strong communication and problem-solving skills
Ability to manage a varied and complex workload
Full UK driving licence and access to a vehicleDesirable
Chartered Institute of Housing qualification (or similar)Additional Information
Agile working available, with expectation to attend the patch as required
Temporary contract until end of November with potential extension
A local authority is seeking a motivated and experienced Housing Officer to join a busy team delivering housing services across Bournemouth. You will manage your own neighbourhood patch and must be able to respond quickly to issues as they arise.
Role Purpose
Deliver a high-quality housing management service
Support sustainable tenancies and resolve complex housing issuesKey Responsibilities
Manage a neighbourhood patch, including tenancy, estate and void management
Respond to and resolve anti-social behaviour and safeguarding concerns
Handle a complex caseload, including tenancy breaches and investigations
Act as an escalation point for complex housing issues
Work with residents, partners and agencies to resolve cases
Serve legal notices, prepare cases and attend court where required
Lead or support multi-agency responses to complex issues
Provide advice, reports and contribute to service improvementsEssential Requirements
Experience working in housing management or as a Housing Officer
Experience dealing with the public in challenging situations
Knowledge of anti-social behaviour, safeguarding and tenancy management
Strong communication and problem-solving skills
Ability to manage a varied and complex workload
Full UK driving licence and access to a vehicleDesirable
Chartered Institute of Housing qualification (or similar)Additional Information
Agile working available, with expectation to attend the patch as required
Temporary contract until end of November with potential extension