Housing Officer

CV-LibrarySutton in Ashfield, NottinghamshiretemporaryPosted: 9 April 2026
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Location: Nottinghamshire
Salary: Competitive, dependent on experience
Contract: Temporary, full-time

About the Role

Our client, a respected Housing Association in Nottinghamshire, is looking for a Housing Officer to join their team on a temporary basis. This is a fantastic opportunity to make a real difference in the community, supporting residents and helping ensure they enjoy safe, well-managed homes.

As a Housing Officer, you’ll be the first point of contact for tenants, helping to resolve issues, manage tenancies, and support residents through day-to-day challenges. You’ll work with a friendly and collaborative team who are passionate about providing excellent housing services.

What You’ll Be Doing:

* Managing a caseload of properties and residents with professionalism and care.

* Responding to enquiries, complaints, and requests promptly and effectively.

* Supporting tenants with tenancy-related matters, including rent, repairs, and welfare issues.

* Working alongside colleagues and partner agencies to resolve housing challenges.

* Maintaining accurate records and reports to ensure smooth operations.

* Contributing to a positive community environment for all residents.

Who We’re Looking For:

* Confident communicator with strong interpersonal skills.

* Organised, proactive, and able to juggle multiple priorities.

* Knowledge of housing legislation and tenancy management is a plus.

* Empathetic, approachable, and able to work with diverse communities.

* Experience in housing, social work, or customer-focused roles is desirable but not essential.

Why This Role is Rewarding

* Make a tangible difference in people’s lives every day.

* Join a welcoming, supportive team that values your input.

* Work in a role where your efforts directly impact the community

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