HR Casework Team Leader

CV-LibraryWF1, Wakefield, West YorkshiretemporaryPosted: 16 April 2026
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We’re looking for an experienced HR professional to lead and support a busy casework function within a large, complex organisation.

This is a hands-on role where you’ll oversee complex employee relations matters, support casework advisors, and ensure high-quality, consistent HR advice across a range of sensitive issues.

The Role

* Manage complex and sensitive HR casework including disciplinary, grievance, sickness, performance, and whistleblowing matters

* Provide leadership, guidance, and oversight to a team of casework advisors

* Support and advise at formal hearings and appeals

* Ensure consistent application of employment law, policies, and procedures

* Review and improve casework processes to drive efficiency and service quality

* Work closely with senior stakeholders, trade unions, and external partners

* Contribute to service improvement, policy development, and performance management

What We’re Looking For

* Strong generalist HR background with significant experience in complex case management

* Proven experience supporting formal hearings and advising panels

* Confident managing or mentoring HR teams in a fast-paced environment

* Solid knowledge of UK employment law and its practical application

* Ability to handle sensitive situations with professionalism and sound judgement

* Strong communication and stakeholder management skills

Why Apply

* High-impact role within a complex and rewarding environment

* Opportunity to influence service delivery and improve processes

* Work alongside experienced HR professionals and senior leaders

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