HR manager
A fast-paced, customer-focused business is seeking a commercially minded HR Manager to lead operational HR and partner closely with leadership. This is a hands-on role with a strong employee relations focus, offering real scope to shape culture and drive people initiatives. Client Details Our client is a well-established, multi-site UK organisation with a strong brand presence and a reputation for excellent customer service. With a national footprint and a collaborative head office, they are focused on continued growth, employee engagement, and operational excellence. Description Partner with senior leaders to deliver a commercial HR service Lead on employee relations cases - lower level to complex Manage end-to-end ER processes including investigations and outcomes Coach and support line managers on performance management Drive engagement, culture, and employee experience initiatives Support succession planning and talent development activities Oversee onboarding and integration of new employees Contribute to reward, benefits, and salary review processes Support payroll processes and ensure accuracy/compliance Lead or contribute to HR projects and policy development Promote wellbeing, inclusion, and employee engagement strategiesProfile A successful Talent Manager should have: Proven HR generalist experience in fast-paced environments Strong employee relations expertise (essential) Background in retail, hospitality, leisure, or similar Commercial mindset with balanced decision-making Comfortable working in a fast-paced, reactive environment Confident coaching and influencing line managers Experience managing high-volume, reactive workloads Knowledge of UK employment law Hands-on, practical, and solutions-focused approach Strong organisational and communication skills Resilient, adaptable, and comfortable working autonomouslyJob Offer Performance and business-related bonus scheme Long-term incentive/share scheme Private healthcare and income protection 25 days + bank holidays Pension contribution Hybrid working (3 days office, 2 from home) Career progression opportunities within a growing business