HV Infrastructure Operations Manager
HV Infrastructure Operations Manager 📍 Wakefield 🕒 Full Time – 40 hours per week (Monday to Friday) Milford RES is recruiting on behalf of a leading organisation within the High Voltage (HV) private power networks sector. We are seeking an experienced HV Infrastructure Operations Manager to lead the safe, compliant and efficient delivery of high-quality HV network services. The Role The Operations Manager will oversee field service teams and ensure reliable, technically excellent service delivery across a portfolio of High Voltage private power networks. This role is responsible for operational performance, safety compliance, customer satisfaction, and continuous improvement across HV maintenance and response activities. The position plays a key role in maintaining operational resilience while supporting the continued growth and reputation of the organisation within the HV network services market. Key Responsibilities Operational Leadership * Lead and coordinate the daily activities of HV service teams including SAPs, engineers, and field technicians. * Ensure compliance with HV safety rules, switching protocols, and relevant statutory and industry standards. * Plan and allocate resources effectively to support planned maintenance, fault response, service delivery, and project activities. * Oversee incident response and network restoration activities, ensuring safe and efficient outcomes. Safety, Compliance & Quality * Promote a strong safety culture across all operations. * Ensure full compliance with health & safety legislation and internal safety management systems. * Maintain HV authorisations, competency frameworks, and training requirements across the team. * Support incident and near-miss investigations, ensuring root causes are identified and corrective actions implemented. * Ensure all work meets required quality standards including relevant BS standards and customer requirements. People Leadership & Development * Lead, mentor, and support HV operational teams to drive engagement and performance. * Manage training programmes, authorisations, and succession planning for critical HV roles. * Conduct performance reviews, coaching sessions, and competency assessments. * Foster a culture of collaboration, accountability, and continuous improvement. Commercial & Financial Management * Provide operational input to support bids, proposals, and contract renewals. * Manage operational budgets and support cost control initiatives. * Ensure accurate recording of labour, materials, and operational costs. * Identify opportunities for service improvements, operational efficiencies, and additional service offerings. About You Qualifications * HNC/HND (or higher) in Electrical Engineering or equivalent industry experience. * Senior Authorised Person (SAP) status or previous HV authorisation desirable. * IOSH or NEBOSH qualification preferred. * Full UK driving licence. Technical Experience * Extensive experience working with High Voltage networks (11kV – 66kV). * Strong knowledge of HV switching procedures, network operations, and safety rules. * Experience managing field service teams within a safety-critical environment. * Understanding of DNO/IDNO standards, maintenance regimes, and compliance requirements for private networks. Leadership Skills * Proven experience leading and motivating technical teams. * Strong organisational, resource planning, and decision-making skills. * Experience working in customer-facing service or contractual environments. If you’re interested in learning more about this opportunity, please contact Milford RES for a confidential discussion or submit you CV by clicking below