Hybrid Block Manager
Job Title: Hybrid Block Manager Location: Birmingham Type of Employment: Full Time, Permanent Hybrid Working: 2 days from home, 2 days in the office, 1 day on site Salary: £35,000 - £40,000 (including car allowance of £3,200) About the Role You will be responsible for the day to day management of a residential property portfolio, acting as the key point of contact between clients, leaseholders, and contractors. This role is based within the Birmingham office with a varied and autonomous workload across portfolio management, compliance, and client relationships. Main Duties and Responsibilities * Interpret and enforce lease covenants, ensuring compliance with current property legislation and obligations * Prepare and issue service charge budgets and monitor ongoing expenditure across the portfolio * Agree year end accounts with clients and handle associated queries and reconciliations * Conduct regular site inspections and attend/lead AGMs and EGMs * Appoint, manage, and monitor contractors including cleaning, grounds maintenance, and associated services * Maintain strong working relationships with clients, residents, and stakeholders to ensure a high level of service delivery Essential Skills and Experience * Proven experience managing a residential block management portfolio * TPI qualified (or actively working towards qualification) * Strong attention to detail with excellent organisation and prioritisation skills * Experience producing and managing service charge budgets and accounts * Confident in chairing and running client meetings face to face Desirable * ATPI qualification (or willingness to work towards it) Benefits * Competitive salary package * Minimum 25 days annual leave plus additional holiday purchase scheme * Bonus leave for birthday, Christmas Day, and wedding/civil partnership * Paid volunteer days * Healthcare cash plan, annual flu vaccinations, and eye care vouchers * Company pension scheme and employee assistance programme * Cycle to work scheme * Referral bonuses and colleague introduction rewards * Social events including summer and Christmas parties, team lunches, and company days * Access to exclusive employee discount platform * Structured professional development pathways with financial support for CPD and professional subscriptions * On site mental health first aiders and wellbeing support