Import Clerk

Import Bookings Clerk – Felixstowe Location: Felixstowe Hours: Full-time Salary: £28,000 – £35,000 Contract Type: Permanent We’re recruiting an organised and proactive Import Bookings Clerk to join a busy freight forwarding team in Felixstowe. This is an excellent opportunity for someone with freight forwarding, logistics, or transport experience who wants to grow within a supportive company. As an Import Bookings Clerk, you will manage sea freight import bookings, work closely with shipping lines and hauliers, and play a key role in ensuring efficient and accurate import operations. This role suits someone who enjoys a fast‑paced environment and takes pride in accuracy and great customer service. Key Responsibilities: - Manage and process import bookings for sea freight shipments. - Arrange and confirm delivery schedules with customers and hauliers. - Request container releases and liaise directly with shipping lines. - Use Destin8 and CNS systems for tracking and documentation. - Assist with basic sea freight bookings and general administrative tasks. - Support the wider team with day‑to‑day import operations. Skills & Experience: - Previous experience in freight forwarding, import operations, or transport planning (essential). - Familiarity with Destin8 and CNS systems (preferred). - Basic understanding of sea freight processes. - Customs clearance knowledge beneficial but not essential. - Strong communication and customer service skills. - Ability to work independently and as part of a team. - Good telephone manner with excellent attention to detail. Benefits: - Competitive salary (£28,000 – £35,000). - Supportive team environment. - Career development opportunities within logistics and shipping