Insurance Case Manager

CV-LibraryLeeds, West YorkshirepermanentPosted: 11 June 2026
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About Us

BTG Eddisons is a leading UK property consultancy, combining expertise in commercial property, valuation, asset management, and insolvency services. With a national network of specialists, we support banks, insolvency practitioners, and businesses to maximise value and navigate complex situations.

Our collaborative and client-focused approach brings together industry experts across property, insurance, and advisory services, delivering practical and results-driven solutions.

The Role

We are looking for an experienced Insolvency Insurance Case Manager to join our specialist insurance team. This role will be responsible for managing insolvency-related insurance cases from inception through to completion, ensuring excellent service delivery to clients and stakeholders.

This is a great opportunity for someone with insurance experience who enjoys ownership of cases, working in a collaborative environment, and building strong client and insurer relationships.

Key Responsibilities

* Manage a portfolio of insolvency insurance cases from initial setup through to conclusion

* Act as the primary point of contact for clients, providing proactive updates and maintaining strong relationships

* Liaise with insurers to obtain quotations, negotiate terms, and progress policies

* Coordinate all case documentation, ensuring accuracy and compliance

* Monitor case progress to ensure deadlines and service standards are met

* Raise and manage invoices in line with completed work

* Work closely with the wider specialist insurance team to ensure efficient case handling

* Identify opportunities to improve processes and enhance client experience

Skills & Experience Required

* Minimum 3 years’ experience within the insurance sector

* Previous experience in case management, claims, or insurance administration

* Strong organisational skills with the ability to manage multiple cases simultaneously

* Excellent communication and stakeholder management skills

* High attention to detail and accuracy

* Ability to work independently whilst contributing to a team environment

* Confident liaising with external stakeholders, including insurers and clients

* Experience within insolvency or financial services (desirable but not essential)

What We Offer

* Flexible and hybrid working arrangements

* Opportunity to work within a specialist and growing insurance team

* Supportive and collaborative culture aligned to BTG Eddisons’ values of being agile, ambitious, and approachable

* Career development within a well-established and respected national business

Why Join BTG Eddisons?

At BTG Eddisons, we pride ourselves on delivering expert-led, practical solutions to complex challenges. With over 180 years of heritage and a strong presence across the UK, we offer a dynamic environment where individuals can thrive and make a real impact

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