Interim Account Manager - PFI (FM) - Norwich
You will lead delivery of hard and soft FM services, manage the client and SPV relationship, and take responsibility for the contract’s P&L, forecasting and performance. A key part of the role is protecting performance against the contract’s performance regime and reducing deductions.
Responsibilities include client and stakeholder meetings, contract governance and KPIs, budget and P&L management, statutory compliance, health and safety, quality and risk, and leading the on-site team.
Essential: experience managing client relationships and service delivery on a complex FM, PFI/PPP or similar contract; stakeholder and SPV engagement; overseeing hard and soft FM against KPIs and SLAs; P&L, budgeting and forecasting; knowledge of performance regimes, service failures and deduction mitigation. Ability to start quickly.
Desirable: IOSH Managing Safely; CAFM experience.
Day rate depends on experience. Interim assignments welcome