Internal Account Manager
CV-LibraryRotherham, South YorkshirepermanentPosted: 7 August 2026
Apply NowInternal Account Manager
Inspire Resourcing are currently recruiting an Internal Account Manager on behalf of our client in Rotherham.
This is a fantastic opportunity to join a brilliant business, with a clear progression path route for candidates who wish.
Duties:
* Build and maintain strong relationships with existing customers.
* Act as the main point of contact for customer enquiries and account support.
* Manage a portfolio of customer accounts to ensure high levels of satisfaction and retention.
* Identify opportunities to upsell and cross-sell products or services.
* Prepare and deliver quotations, proposals, and pricing information.
* Process customer orders and ensure accurate documentation.
* Coordinate with sales, operations, customer service, and finance teams to ensure smooth order fulfilment.
* Resolve customer issues promptly and escalate complex problems where necessary.
* Monitor account performance and identify opportunities for business growth.
* Maintain accurate customer records using CRM systems.
* Produce sales reports, forecasts, and account activity updates.
* Support external sales representatives by handling account administration and follow-up.
* Negotiate pricing and commercial terms within company guidelines.
* Ensure compliance with company policies and service level agreements (SLAs).
* Stay informed about products, services, and market trends to provide expert advice to customers.
Requirements
* Previous experience in an account manager / sales admin position
* Good MS Office skills
* Ability to work to deadlines
Skills
Required Skills
Product Management
Agile
Roadmapping
Stakeholders
Analytics
User Research
Nice to Have
Technical Background
SQL
A/B Testing
UX
Pricing
Job Role: Internal Account Manager
Location: Rotherham
Salary: £27,000 - £35,000 DOE
We also have vacancies for administrators, drivers, accountants, FLT drivers, welders, warehouse, IT, sales, CNC machinists, electricians, buyers and marketing staff
Inspire Resourcing are currently recruiting an Internal Account Manager on behalf of our client in Rotherham.
This is a fantastic opportunity to join a brilliant business, with a clear progression path route for candidates who wish.
Duties:
* Build and maintain strong relationships with existing customers.
* Act as the main point of contact for customer enquiries and account support.
* Manage a portfolio of customer accounts to ensure high levels of satisfaction and retention.
* Identify opportunities to upsell and cross-sell products or services.
* Prepare and deliver quotations, proposals, and pricing information.
* Process customer orders and ensure accurate documentation.
* Coordinate with sales, operations, customer service, and finance teams to ensure smooth order fulfilment.
* Resolve customer issues promptly and escalate complex problems where necessary.
* Monitor account performance and identify opportunities for business growth.
* Maintain accurate customer records using CRM systems.
* Produce sales reports, forecasts, and account activity updates.
* Support external sales representatives by handling account administration and follow-up.
* Negotiate pricing and commercial terms within company guidelines.
* Ensure compliance with company policies and service level agreements (SLAs).
* Stay informed about products, services, and market trends to provide expert advice to customers.
Requirements
* Previous experience in an account manager / sales admin position
* Good MS Office skills
* Ability to work to deadlines
Skills
Required Skills
Product Management
Agile
Roadmapping
Stakeholders
Analytics
User Research
Nice to Have
Technical Background
SQL
A/B Testing
UX
Pricing
Job Role: Internal Account Manager
Location: Rotherham
Salary: £27,000 - £35,000 DOE
We also have vacancies for administrators, drivers, accountants, FLT drivers, welders, warehouse, IT, sales, CNC machinists, electricians, buyers and marketing staff