Issue Management Administrator

Issue Management Administrator Oxford (Hybrid) | Full-time We're recruiting an organised and detail-driven Issue Management Administrator to join a busy, customer-focused team within a global organisation. This role is ideal for someone who enjoys problem-solving and managing multiple tasks, supporting the coordination and resolution of customer issues, complaints, and enquiries. Key responsibilities: Logging and managing incoming issues via internal systems Coordinating responses with clients, suppliers, and internal teams Managing and prioritising your own caseload Preparing reports and tracking trends in issues and incidents Supporting general admin tasks including data entry and email management Communicating outcomes clearly to stakeholders About you: Previous experience in an administrative or coordination role Strong organisational and multitasking skills Excellent communication and customer service skills High attention to detail and ability to meet deadlines Confident using Microsoft Office (Word, Excel, Outlook) This is a great opportunity to join a collaborative, fast-paced environment with hybrid working and exposure to international stakeholders