IT Apprenticeship Coach
This is a predominantly remote role, offering flexibility and the opportunity to work with learners across a range of technology-focused apprenticeship programmes. You will work closely with apprentices and employers, providing coaching, guidance, assessment and support throughout the programme lifecycle.
The Role
Key responsibilities include:
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Delivering one-to-one coaching and support to apprentices.
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Supporting learners through apprenticeship standards and assessment requirements.
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Working with employers to create development plans and monitor learner progress.
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Assessing and reviewing evidence against apprenticeship standards.
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Providing constructive feedback to support learner achievement.
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Preparing learners for End Point Assessment.
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Conducting progress reviews and maintaining accurate learner records.
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Embedding Maths, English, Safeguarding, Prevent and British Values within delivery.
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Identifying and overcoming barriers to learning.
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Maintaining high levels of learner engagement, retention and achievement.
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Working collaboratively with quality, operations and employer engagement teams.
Technical Areas Covered
Learners will be developing skills in areas such as:
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Technical support and customer service
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Troubleshooting and fault diagnosis
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IT systems and infrastructure
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Cyber security and compliance
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Hardware and software support
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Stakeholder communication
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Testing methodologies
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Documentation and escalation processes
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Continuous professional development
About You
We're looking for someone who is:
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Passionate about learning and development
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An excellent communicator and coach
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Organised and able to manage multiple learners effectively
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Positive, adaptable and solutions-focused
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Experienced in supporting learner progression and achievement
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Comfortable working independently in a remote environment
Essential Requirements
Teaching & Assessment
Either:
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PGCE, Cert Ed, QTS or equivalent teaching qualification
Or:
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Level 3 Teaching Qualification
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Assessor Qualification
Technical Competence
Either: Degree-level qualification and relevant industry experience
Or Higher-level qualification than the programmes being delivered Or Relevant technical certifications and industry experience
Desirable
Information, Advice and Guidance (IAG) qualification or willingness to work towards one.
Package
Salary £38,000 - £45,000
Flexible remote working model
National training provider with established learner base
Ongoing professional development opportunities
This role is subject to satisfactory pre-employment checks, including enhanced DBS clearance