IT Field Enigneer

Field Network Engineer – SD-WAN Migration
We are seeking an experienced Field Network Engineer to support a nationwide SD-WAN migration project across pharmacy locations in the Plymuoth to Yeovil .
The successful candidate will be responsible for replacing legacy Cisco networking equipment with new SD-WAN infrastructure, installing Fortinet networking hardware, completing site surveys, and ensuring minimal disruption to business operations.
This is a customer-facing role requiring excellent technical skills, strong communication, and the ability to work independently while liaising with remote technical teams throughout each installation.
Key Responsibilities
* Attend customer sites to complete SD-WAN migration activities.
* Liaise with the Pharmacy Manager on arrival and advise them of the planned installation and expected network downtime.
* Carry out pre-installation site surveys.
* Photograph the existing wireless access point (AP) and surrounding area.
* Record the mounting location of existing wireless access points.
* Measure and record ceiling heights where new access points are to be installed.
* Photograph existing communications cabinets and document all installed equipment.
* Confirm migration readiness with remote engineers before commencing work.
* Install and commission new One Access routers.
* Migrate broadband services from existing Cisco routers to new SD-WAN routers.
* Install and power up FortiGate firewalls.
* Install and configure FortiSwitch network switches.
* Complete WAN and LAN patching between routers, firewalls and switches.
* Verify network connectivity with remote support teams.
* Record switch port allocations and network device connections.
* Document Netgear switch port details where applicable.
* Complete installation reports and provide photographic evidence of completed works.
Technical Responsibilities
* Install and replace SD-WAN networking equipment.
* Router installation and migration.
* FortiGate Firewall installation.
* FortiSwitch installation.
* Cisco router replacement.
* LAN and WAN connectivity.
* Network cabling and pathing.
* Rack and communicatios cabinet installations.
* Basic network testing and troubleshooting.
* Support remote engineers during commissioning.
Essential Skills & Experience
*Previous experience as a Field Network Engineer or Network Installation Engineer.
*Experience installing routers, switches and firewalls.
*Knowledge of Cisco networking equipment.
*Experience with Fortinet products (FortiGate/FortiSwitch desirable).
*SD-WAN deployment or migration experience preferred.
*Experience working within communications cabinets and patch panels.
*Strong understanding of TCP/IP networking.
*Ability to follow technical runbooks and installation procedures.
*Excellent customer service and communication skills.
*Ability to work independently across multiple customer sites.
*Full UK Driving Licence.
Desirable Skills
*CCNA or equivalent networking qualification.
*Experience working within retail or healthcare environments.
*Experience supporting nationwide rollout projects.
*Basic Wi-Fi installation knowledge.
*Knowledge of structured cabling standards.
Key Deliverables
*Successful migration of existing network infrastructure to SD-WAN.
*Accurate installation of Fortinet networking equipment.
*Minimal disruption to pharmacy operations.
*Accurate completion of installation documentation.
*Successful remote validation of network connectivity.
*High-quality customer service throughout each installation.
Please call Clare on (phone number removed) for more details and please apply to this advert to prompt a callback