IT Site Lead

Due to company growth and expansion, a global manufacturer has a new vacancy for an IT Site Lead to join its plant near Derby. An experienced IT professional, you will be responsible for providing technical support, maintaining IT systems & infrastructure and ensuring manufacturing and office teams have reliable technology to support daily operations.

The Role

Provide first- and second-line IT support to office and production staff.

Install, configure, and maintain desktops, laptops, printers, mobile devices and peripheral equipment.

Diagnose and resolve hardware, software, and network issues.

Manage user accounts, permissions and security.

Develop and implement IT strategies aligned with business goals.

Manage and maintain IT infrastructure, including servers, networks, hardware, and software.

Lead IT projects, including system upgrades, migrations, and new technology implementations.

Monitor backups, antivirus and system performance to ensure business continuity.

Maintain accurate documentation of systems, procedures, and support requests.

Liaise with third-party suppliers and service providers when required.

Ensure IT systems comply with company security policies and best practices.

The Person

Proven experience as an IT professional gained in a fast-paced environment (manufacturing, distribution, engineering, etc).

Experience in managing IT projects from conception to completion.

Knowledge of ERP systems.

Excellent troubleshooting and problem-solving skills.

Strong communication and customer service abilities.

Ability to prioritise workload and work independently