IT Support Technician
CV-LibrarySheffieldpermanentPosted: 15 April 2026
Apply NowIT Support Technician - Sheffield / Hybrid Working
We’re looking for an IT Support Technician to join a fast-paced organisation, providing reliable support across systems, infrastructure, and users.
You’ll deliver 1st and 2nd line support across desktops, laptops, servers, and mobile devices, troubleshooting hardware, software, and network issues while managing tickets through to resolution. The role also involves supporting Windows environments, Microsoft 365 (Exchange, SharePoint, Teams), Active Directory, and core networking (LAN/WAN, VPNs, firewalls).
You’ll play a key part in maintaining system performance, security, backups, and hardware deployment, while contributing to documentation and continuous improvement.
What we’re looking for:
2+ years’ IT support experience
Strong knowledge of Windows and Microsoft 365
Understanding of networking fundamentals (TCP/IP, DNS, DHCP)
Experience with remote support tools
Excellent communication skills and a user-focused approach
Any exposure to Azure, AWS, virtualisation, or scripting would be beneficial.
What’s on offer:
Competitive salary
Hybrid working
Training and development
Supportive team environment
If this sounds of interest, please apply with your latest CV or get in touch for more details.
IT Support Technician - Sheffield / Hybrid Working
We’re looking for an IT Support Technician to join a fast-paced organisation, providing reliable support across systems, infrastructure, and users.
You’ll deliver 1st and 2nd line support across desktops, laptops, servers, and mobile devices, troubleshooting hardware, software, and network issues while managing tickets through to resolution. The role also involves supporting Windows environments, Microsoft 365 (Exchange, SharePoint, Teams), Active Directory, and core networking (LAN/WAN, VPNs, firewalls).
You’ll play a key part in maintaining system performance, security, backups, and hardware deployment, while contributing to documentation and continuous improvement.
What we’re looking for:
2+ years’ IT support experience
Strong knowledge of Windows and Microsoft 365
Understanding of networking fundamentals (TCP/IP, DNS, DHCP)
Experience with remote support tools
Excellent communication skills and a user-focused approach
Any exposure to Azure, AWS, virtualisation, or scripting would be beneficial.
What’s on offer:
Competitive salary
Hybrid working
Training and development
Supportive team environment
If this sounds of interest, please apply with your latest CV or get in touch for more details.
IT Support Technician - Sheffield / Hybrid Working