IT Technician
CV-LibraryWest Bromwich, SandwellpermanentPosted: 23 April 2026
Apply NowIT Technician – West Bromwich – £25,000 to £29,000
We are recruiting for an IT Technician to join a well-established, family-owned business based in West Bromwich.
This is a great opportunity for someone who enjoys a hands-on IT support role and wants to be part of a close-knit team where you can make a real impact day to day.
The role:
As IT Technician, you will be responsible for supporting users across the business, ensuring systems run smoothly and resolving issues as they arise. This is a fully site-based role, working closely with colleagues across all departments.
Key responsibilities:
* Provide 1st/2nd line support to internal users
* Troubleshoot hardware, software, and network issues
* Support Microsoft 365 environment (Outlook, Teams, SharePoint etc.)
* Set up and configure laptops, desktops, and user accounts
* Assist with ongoing IT projects and system improvements
* Maintain IT documentation and support processes
What we’re looking for:
* Experience in an IT support or IT Technician role
* Strong troubleshooting skills and a proactive approach
* Good knowledge of Microsoft 365 and Windows environments
* Comfortable working in a fully on-site role (5 days a week)
* Strong communication skills and a team-first attitude
Why apply?
* Join a stable, long-standing family-run business
* Be part of a supportive, down-to-earth team
* Opportunity to take ownership and get involved in a variety of IT tasks
* Secure role with long-term progression potential
Keywords:
IT Technician, IT Support Engineer, 1st Line Support, 2nd Line Support, Helpdesk, Service Desk, Microsoft 365, Windows, Active Directory, Hardware Support, Networking, West Bromwich, Birmingham
We are recruiting for an IT Technician to join a well-established, family-owned business based in West Bromwich.
This is a great opportunity for someone who enjoys a hands-on IT support role and wants to be part of a close-knit team where you can make a real impact day to day.
The role:
As IT Technician, you will be responsible for supporting users across the business, ensuring systems run smoothly and resolving issues as they arise. This is a fully site-based role, working closely with colleagues across all departments.
Key responsibilities:
* Provide 1st/2nd line support to internal users
* Troubleshoot hardware, software, and network issues
* Support Microsoft 365 environment (Outlook, Teams, SharePoint etc.)
* Set up and configure laptops, desktops, and user accounts
* Assist with ongoing IT projects and system improvements
* Maintain IT documentation and support processes
What we’re looking for:
* Experience in an IT support or IT Technician role
* Strong troubleshooting skills and a proactive approach
* Good knowledge of Microsoft 365 and Windows environments
* Comfortable working in a fully on-site role (5 days a week)
* Strong communication skills and a team-first attitude
Why apply?
* Join a stable, long-standing family-run business
* Be part of a supportive, down-to-earth team
* Opportunity to take ownership and get involved in a variety of IT tasks
* Secure role with long-term progression potential
Keywords:
IT Technician, IT Support Engineer, 1st Line Support, 2nd Line Support, Helpdesk, Service Desk, Microsoft 365, Windows, Active Directory, Hardware Support, Networking, West Bromwich, Birmingham