Korean Speaking) Client Liaison
Key Responsibilities:
* Assist the Business Development Teams and lawyers to onboard new clients / new matters and to ensure that the onboarding process is completed quickly and efficiently.
* Manage case file administration, ensuring all documents are properly organised and filed.
* Act as a point of contact for clients, dealing with enquiries in a timely manner and ensuring a high level of client satisfaction.
* Where required, translate advice from English to Korean for Korean clients and from Korean to English for the legal teams
* Prepare proposals, weekly newsletters, and other sales and marketing materials.
* Organise and participate in legal seminars/webinars and other marketing or networking events.
* Maintain client data, documents, files, and reports for the Business Development team.
* Work with the accounts team to ensure all invoices are accurately prepared and sent out promptly.
* Cover other members of the Client Liaison teams for holiday / sickness absences.
* Assist with other general administrative related tasks as reasonably required.
Skills and attributes:
* Fluent/business level written and spoken English and Korean.
* Excellent communication skills
* Knowledge of UK or Korean law (desirable)
* At least 2 years’ experience of working in a client-focused position in Korea or in the UK.
* Ability to organise events and work under pressure
* Ability to work effectively and cooperatively with other staff
* Ability to handle a wide variety of tasks and adapt to changing priorities
* High level of computer literacy in Microsoft: Excel, Word and Power-Point
* Team player and good attention to detailt