Lettings Administrator
CV-LibrarySW6, Sands End, Greater LondonpermanentPosted: 6 November 2026
Apply NowLocation: South West London
Salary: £32,000 – £37,000 per annum, depending on experience
Hours: Monday – Thursday, 9:00am – 6:00pm | Friday, 9:00am – 5:30pm
Start Date: ASAP
Position: Full-time, Permanent
The Opportunity
Our client is a well-established, independent London estate agency with a long-standing reputation within the residential property market. With an extensive network of London offices and a strong focus on delivering a personal, professional service, they have built lasting relationships with landlords, tenants and property owners.
They are now looking for a highly organised and proactive Lettings Administrator & Personal Assistant to provide comprehensive administrative support to the lettings department and work closely with the Director.
Key Responsibilities
Lettings Administration:
* Arranging and coordinating gas safety and electrical safety certificates.
* Preparing and issuing tenancy agreements.
* Carrying out referencing for prospective tenants.
* Coordinating tenancy check-ins and check-outs.
* Arranging property photography and floor plans.
* Organising check-out appointments and liaising with relevant parties.
* Submitting and following up on insurance claims.
* Liaising with landlords and tenants to obtain the necessary documentation.
* Providing general administrative support to the lettings negotiators.
* Ensuring tenancy paperwork and compliance documentation are kept up to date.
Personal Assistant Duties:
* Providing day-to-day administrative support to the Director.
* Managing the Director's diary and coordinating appointments and meetings.
* Organising travel arrangements and meeting schedules.
* Corresponding with clients and handling communications on behalf of the Director.
* Assisting with complaints and ensuring matters are followed up appropriately.
* Managing expenses, petty cash and associated administration.
* Handling ad hoc administrative tasks as required.
Candidate Requirements
* A minimum of 1–2 years' experience in a Lettings Administrator, Lettings Coordinator or Tenancy Coordinator position.
* A good understanding of the lettings process, including tenancy agreements, referencing and compliance requirements.
* Excellent organisational and time-management skills, with the ability to prioritise a busy workload.
* Strong attention to detail and accuracy.
* Confident communication skills, with the ability to liaise professionally with landlords, tenants, clients and colleagues.
* A proactive, positive and can-do attitude.
* Comfortable working in a fast-paced environment where priorities can change throughout the day.
* Someone who enjoys supporting others, takes initiative and is always willing to get involved.
This is an excellent opportunity to join an established London estate agency in a varied role combining lettings administration and direct support to the Director
Salary: £32,000 – £37,000 per annum, depending on experience
Hours: Monday – Thursday, 9:00am – 6:00pm | Friday, 9:00am – 5:30pm
Start Date: ASAP
Position: Full-time, Permanent
The Opportunity
Our client is a well-established, independent London estate agency with a long-standing reputation within the residential property market. With an extensive network of London offices and a strong focus on delivering a personal, professional service, they have built lasting relationships with landlords, tenants and property owners.
They are now looking for a highly organised and proactive Lettings Administrator & Personal Assistant to provide comprehensive administrative support to the lettings department and work closely with the Director.
Key Responsibilities
Lettings Administration:
* Arranging and coordinating gas safety and electrical safety certificates.
* Preparing and issuing tenancy agreements.
* Carrying out referencing for prospective tenants.
* Coordinating tenancy check-ins and check-outs.
* Arranging property photography and floor plans.
* Organising check-out appointments and liaising with relevant parties.
* Submitting and following up on insurance claims.
* Liaising with landlords and tenants to obtain the necessary documentation.
* Providing general administrative support to the lettings negotiators.
* Ensuring tenancy paperwork and compliance documentation are kept up to date.
Personal Assistant Duties:
* Providing day-to-day administrative support to the Director.
* Managing the Director's diary and coordinating appointments and meetings.
* Organising travel arrangements and meeting schedules.
* Corresponding with clients and handling communications on behalf of the Director.
* Assisting with complaints and ensuring matters are followed up appropriately.
* Managing expenses, petty cash and associated administration.
* Handling ad hoc administrative tasks as required.
Candidate Requirements
* A minimum of 1–2 years' experience in a Lettings Administrator, Lettings Coordinator or Tenancy Coordinator position.
* A good understanding of the lettings process, including tenancy agreements, referencing and compliance requirements.
* Excellent organisational and time-management skills, with the ability to prioritise a busy workload.
* Strong attention to detail and accuracy.
* Confident communication skills, with the ability to liaise professionally with landlords, tenants, clients and colleagues.
* A proactive, positive and can-do attitude.
* Comfortable working in a fast-paced environment where priorities can change throughout the day.
* Someone who enjoys supporting others, takes initiative and is always willing to get involved.
This is an excellent opportunity to join an established London estate agency in a varied role combining lettings administration and direct support to the Director