Lettings Officer
I am currently representing Brent Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience
We are looking for a Lettings Officer this role will be:
The right candidate will:
* To investigate and assess all applicants under the Housing Act 1985 and Housing Act 1996 (Part VI), Localism Act 2011 and Homelessness Reduction Act 2017 to assess whether housing is required. This may include interviewing applicants to determine their eligibility, making detailed enquires to other organisations to verify information, and carrying out home visits in order to confirm/evaluate housing circumstances.
* To contribute to the maintenance of the choice based letting system which enables applicants to bid for properties, including the advertising and marketing of available properties
* To make appropriate nominations and allocations to all social housing accommodation that the Council owns or has nomination rights to. To do so within agreed timescales to minimise voids periods and potential financial loss to the Council
* To amend and update cases, properties and schemes on the LOCATA system and advise applicants on the use of the service. This will include monitoring and identifying any anomalies in bidding patterns and taking action to address issues, such as non-bidding or inappropriate bidding.
* To deal with enquiries and complaints and correspondence from clients and their professional advocates, including solicitors, councillors, MPs, the ombudsman and other housing providers, in line with the Council’s complaints and enquiries procedure. This may include preparing information to support court cases for which the post-holder is responsible
We require the following:
* Experience of giving advice to customers and working with vulnerable groups
* Experience of assessing Housing Waiting List applications and applying the terms of current legislation and Council policy and procedures.
* Understanding of housing need and homelessness issues in the Borough.
To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)
If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.
IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.
Look forward to speaking with you soon