Maintenance Joiner
About the Role
This is an excellent opportunity for a skilled and customer-focused Maintenance Joiner to join a busy property maintenance team, carrying out high-quality repairs and maintenance across properties.
You will be responsible for delivering a professional and responsive joinery service across tenants' homes, communal areas and other properties. The role will involve a mixture of reactive repairs, planned maintenance and improvement works, with a strong emphasis on completing work safely, efficiently and to a high standard.
You will be a key representative of the organisation when working in tenants' homes, so excellent customer service and a professional approach are essential.
Key Responsibilities
* Carry out a range of responsive joinery repairs and maintenance within tenants' homes and communal areas.
* Undertake planned maintenance, refurbishment and improvement works as required.
* Diagnose faults and identify the most effective repair solution.
* Repair and replace doors, windows, frames, skirting, flooring, kitchen units, cupboards and other joinery components.
* Install, repair and adjust doors, frames, locks, ironmongery and associated fixtures.
* Complete repairs arising from general wear and tear, damage and deterioration.
* Work efficiently to meet agreed response times and service standards.
* Aim to deliver right-first-time repairs and high-quality workmanship.
* Record completed works, materials used and any follow-up requirements accurately using relevant IT systems.
* Identify and report additional defects or repairs requiring attention.
* Communicate professionally with tenants, explaining works and providing updates where appropriate.
* Treat tenants' homes and belongings with care, respect and consideration.
* Work effectively with colleagues, other trades, supervisors and contractors.
* Support void property works, planned programmes and wider maintenance activities.
* Maintain tools, equipment and materials in a safe and serviceable condition.
* Follow all relevant health and safety policies, risk assessments and safe systems of work.
* Participate in emergency or out-of-hours call-outs where required.
About You
We are looking for an experienced Joiner who takes pride in their work and is committed to delivering a high-quality service.
You will ideally have:
* A recognised Joinery/Carpentry qualification, such as SVQ/NVQ Level 3, or equivalent experience.
* Previous experience within a property maintenance, housing, construction or repairs environment.
* Strong practical joinery and carpentry skills.
* Experience undertaking responsive repairs and general maintenance.
* Excellent problem-solving and fault-finding skills.
* The ability to organise and manage your own workload effectively.
* A professional and customer-focused approach.
* Good communication skills and the ability to work respectfully within tenants' homes.
* A positive attitude and willingness to work as part of a wider team.
* A commitment to health and safety and maintaining high standards of workmanship.
* A full UK driving licence, where required for the position.
Experience working within a social housing or local authority maintenance environment would be highly desirable but not essential
Why Apply?
This is a fantastic opportunity to join an established property maintenance team where your skills will directly contribute to maintaining safe, comfortable and well-maintained homes for tenants.
If you're a qualified and experienced Joiner looking for a new opportunity and take pride in delivering excellent workmanship and customer service, please contact Lyndsey at Global Highland