Manager

CV-LibraryPocklington, East Riding of YorkshirepermanentPosted: 6 November 2026
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A leading charity is seeking a Shop Manager to drive the success of its store.

Do you have a passion for retail and a heart for making a difference? We are looking for a motivated and commercially minded individual to lead the team in a busy store.

£(phone number removed) hours per week

Your Role

As Shop Manager, you will drive sales and deliver an excellent customer experience. You will lead a team of dedicated volunteers and staff to maximise sales, create a welcoming environment for customers and donors, and help raise vital funds to support this national charity.

Key Responsibilities

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Manage the day-to-day shop operations.

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Lead, motivate and train a team of volunteers.

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Drive donations and deliver excellent customer service.

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Maintain high visual merchandising and housekeeping standards.

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Monitor financial performance and meet sales targets.

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Be accountable for sales and profit performance, ensuring that the team understands and engages with the shop’s financial performance.

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Foster a creative shop environment where team members seek to maximise income in new and innovative ways.

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Manage the team to maximise income from Gift Aid on donated products.

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Maintain an empowered, motivated and engaged shop team by ensuring that team members understand the value of their contribution to the charity.

What We’re Looking For

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Retail management experience, ideally in a charity or fashion environment.

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Excellent communication and organisational skills.

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A passion for our cause and the community.

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The ability to work flexibly, including some weekends.

Benefits

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A rewarding role with real impact.

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Training and support from an experienced team.

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Opportunities to develop retail and management skills.

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Staff discount and holiday allowance.

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25 days’ holiday plus bank holiday allowance.

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A generous pension, with an 8% employer contribution.

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Great discounts and rewards through Blue Light Card and Benefit Hub.

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Life assurance and a Bupa health cashback plan.

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Tickets for Good, offering free and discounted tickets for events.

Apply now and be part of something truly meaningful

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