Medical Administrator/ Coder

CV-LibraryLong Eaton, DerbyshirepermanentPosted: 1 May 2026
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Job Description:

Medical Secretary / Workflow Administrator
Long Eaton
Part-Time –OR Full time considered

We are looking for a dedicated, hard-working and detail-oriented individual to join our GP Practice team in a dual role as Medical Secretary / Workflow Administrator. This position plays an important role in supporting the clinical team with patient referrals, workflow management and general administrative support.

This is a great opportunity for someone who is highly organised, proactive and able to manage multiple tasks in a busy healthcare environment.

Key Responsibilities

Medical Secretarial Duties

* Producing, typing and sending referrals, letters and clinical reports to secondary care, private healthcare providers and community services

* Audio typing from the digital dictation system for GPs

* Handling enquiries from patients, staff and external medical professionals

* Monitoring the eRS (Electronic Referral System) worklist for advice and guidance responses, rejections and redirections

* Processing rejected referrals and responding to queries from patients and hospitals

* Coordinating with hospital departments to ensure urgent or missing results are followed up

* Completing medical examiner referrals and Coroner reports where required

* Receiving and responding to emails

Workflow & Administrative Duties

* Actioning and triaging letters within Workflow

* Scanning documents into Workflow and maintaining accurate records

* Updating patient records and adding relevant clinical codes

* Creating and maintaining Workflow templates

* Processing practice emails and linking them to patient records

* Highlighting safeguarding concerns and liaising with clinical and non-clinical safeguarding leads

* Supporting the clinical team with general administrative tasks

* Managing invoicing where required

Requirements

* Knowledge of medical terminology preferred

* Strong IT skills, including Microsoft Word and Excel

* Experience using electronic patient record systems (experience with SystmOne is desirable)

* Excellent organisation and attention to detail

* Ability to manage sensitive patient information confidentially

* Strong communication skills and the ability to work collaboratively within a healthcare team

* Ability to prioritise tasks and work effectively in a busy practice environment

This role would suit someone who is organised, efficient and committed to supporting high-quality patient care within a professional GP practice team

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