Medical Secretary
Duties
* Manage and coordinate appointment scheduling for medical practitioners and patients efficiently.
* Prepare and maintain accurate medical records, correspondence, and documentation in compliance with confidentiality standards.
* Handle incoming calls, inquiries, and correspondence promptly, providing exceptional customer service to patients and healthcare staff.
* Maintain organised filing systems both digitally and physically to facilitate quick access to information.
* Collaborate with clinical staff to ensure seamless communication and operational efficiency within the healthcare facility.
Requirements
* Proven office experience with a strong emphasis on administrative support within a healthcare environment.
* Previous experience working as a Medical Secretary and use of Medical Terminology
* Excellent organisational skills with the ability to multitask effectively under pressure.
* Strong communication skills, both written and verbal, with a professional demeanor.
* Proficiency in MS Office applications such as Word, Excel, and Outlook; familiarity with electronic health record systems is advantageous.
* Attention to detail and confidentiality are essential qualities for success in this role.
* Ability to work independently as well as part of a team in a dynamic setting