Mobile Patrol Officer

CV-LibraryGloucester, GloucestershirecontractPosted: 17 April 2026
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Mobile Patrol Officer – Job Description

We are seeking a proactive and reliable Mobile Patrol Officer to join our Operations team, providing high-quality site-based security, enforcement, and customer service across allocated locations.

This is a mobile role requiring regular travel between sites, delivering consistent standards of patrol, compliance, and client support in line with operational procedures and site requirements.

Key Responsibilities

* Attend allocated sites within scheduled patrol cycles and as operationally required

* Conduct regular patrols of site and car park areas, maintaining cleanliness and order where applicable

* Enforce parking terms and conditions by issuing Parking Charge Notices in line with site signage and regulations

* Carry out basic checks, preventative maintenance, and replenishment of equipment such as payment and validation kiosks

* Report faults, incidents, near misses, and health & safety concerns promptly and accurately

* Maintain accurate site logs using handheld devices and complete all sign-in/out procedures

* Ensure vehicles (company or personal) are kept safe, roadworthy, and maintained in line with policy

* Maintain a professional presence and deliver excellent customer service at all times

* Ensure correct uniform and PPE are worn and kept to standard

* Monitor stock levels and support inventory control where required

* Communicate effectively with site teams, colleagues, and management throughout shifts

* Follow all company policies, procedures, and safe working practices

Skills & Attributes

* Full UK driving licence (essential)

* Strong customer service and communication skills

* Good problem-solving and decision-making ability

* Basic IT literacy (handheld devices and reporting systems)

* Organised, punctual, and self-motivated

* Able to work independently and as part of a team

* Able to remain professional in challenging situations

What We’re Looking For

* Strong timekeeping and reliability

* A practical and calm approach to enforcement situations

* Awareness of health & safety and safe working practices

* Ability to adapt in a fast-paced, mobile working environment

* Commitment to delivering consistent, high-quality service

Success in This Role

* Meeting operational targets and site requirements

* Maintaining high standards of enforcement and customer service

* Effective communication with teams, clients, and site contacts

* Strong collaboration with colleagues to support operational excellence

* Demonstrating professionalism, accountability, and company values

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