Modernisation Project Coordinator

The Project coordinator will be working closely with the Project Manager to deliver the project successfully. You will be expected to build and maintain client relationships throughout the project lifecycle using initiative to rapidly resolve problems in an efficient manner, often working under tight timescales. The project coordinator will support the project manager in the day to dayrunning of the projects and all administrative tasks.

The Duties:
• Building rapport with clients and providing a friendly, helpful customer service
• Obtain end user details during the project’s lifecycle
• Issuing required documentation in a timely manner
• Tracking projects coming to an end and providing a clean handover to Aftersales.
• Working closely with Project Managers, Coordinators, engineers and Service department
• Reporting into management on escalations
• Manage projects field engineer’s schedules and diaries
• Manage installation Engineers schedules
• Working across multiple spreadsheets / schedules in an efficient and organised manner
• Raising Purchase Orders
• Managing Supplier Invoices
• Allocate engineers for technical visits
• Ordering Spare parts where required to ensure service level agreements are met
• Updating internal CRM system with information
• Ensuring the modernisation works programme is up to date
• Attend all Sales to Projects handover meetings
• Manage supplier shipments
• Ensuring financials are up to date and received
• Any additional co-ordination or administration tasks