Multi Modal Freight Operator

CV-LibraryCardiff, South GlamorganpermanentPosted: 22 April 2026
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Our client is on the look out for a multi modal operations clerk, this role is Mon to Fri and is based near Cardiff

Salary £30k

Outline of the Role:

Under the direction of the Supervisor and the Manager, the Multi Modal Freight Operator is responsible for processing airfreight and ocean freight shipments from quotation to completion.

Duties Include:

* Processes shipments Air /ocean/ Road

* Completing all relevant Import / Export paperwork, entering console data.

* Completing HM Customs paperwork depending on mode of transport.

* Completing HAWB’s, MAWB’s and IATA forms.

* Dealing with customer queries.

* Arranging collections and deliveries of freight with haulage companies.

* Providing Air /Road / Ocean quotations to customer.

* Negotiating ad hoc rates with suppliers.

* Invoicing shipments and keying off of supplier’s invoices.

* May have responsibility for ensuring sufficient stationery is available for departmental needs Eq, airwaybills and ocean bills .

* Other duties as assigned by Manager/ Supervisor

* Ensure Compliance to EU GDP 2013/C 343/01 Guidelines in Terms of Storage and Transport of Pharmaceutical Product.

* Ensuring Transport Temperature Control requirements are maintained through the various Routings of Air, Road and Sea, in addition to the Reporting of any Temperature Excursions while In Transit.

Knowledge & Skills

* Experience of consolidations, HAWBs/MAWBs and IATA shipment procedures (essential);

* Training in dangerous goods and knowledge of letters of credit (desirable – training can be given).

* Customs procedures as well as Inward & Outward Processing Reliefs (essential);

* MS Office (WORD, OUTLOOK, EXCEL)

* ASM / Chief system,NCTS

Key Requirements

* Work on own initiative;

* Tactfully handle customers and their queries;

* Good communication skills essential

* Must be prepared to work shifts (including overtime as and when needed)

* Must be prepared to be on call/call out if there is a need to

* Able to work as a team

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