Multi Trade Plumber

CV-LibraryNW2, Cricklewood, Greater LondonpermanentPosted: 30 March 2026
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Reporting to – Repairs Supervisor
Working Hours: Mon – Fri, 8am – 5pm
Probation Period: 6 months
Job Type: Full Time, Permanent
Job Location: Various sites
Start Date: Immediate

PURPOSE OF ROLE

To provide high quality, professional Plumbing repairs to the reactive repairs business. To work closely with supervisors, planning team and all stakeholders to provide a high-quality professional site-based repairs service. Ensure the highest level of customer focus and service is delivered to our customers continuously.

MAIN DUTIES

* To show the highest level of respect and courtesy at all times to all stakeholders

* Present yourself in company clothing, PPE as supplied and with clean and clear I.D

* Deliver a professional and high-quality repair on every occasion

* Adhere to Health and Safety legislation and good practice without exception

* Use PDA device to record all activities associated with each job

* Ensure notes and photos are of high quality and match the work undertaken

* To report Follow-on works to the planning team and arrange a follow -on appointment
before leaving site

* To consistently achieve a minimum First Time Fix rate of at least 85%

* Always keep your van clean and presentable both inside and outside

* Report any defects on the vehicle to fleet and report all accidents immediately

* Submit weekly, monthly reports as requested

* Attend all invited meetings without exception

* Willingness to work additional hours on occasion and cover the call-out rota when requested

* Undertake any other duties in line with the role

SKILLS & KNOWLEDGE

* Outstanding communication skills with the ability to deal with all stakeholders

* The ability to build and maintain good working relationships with all contacts both internally
and externally

* Maintain a professional representation of the team

* Experience of working in a responsive repair environment

* Experience of delivering reactive repairs in a customer focused environment

* Have a good understanding of value for money in terms of the most cost-effective way to
deliver repairs

* The ability to strategically plan and organise workloads

* A proactive / can do approach to work

* The ability to work on own initiative and take full ownership of role and responsibility

* The ability to work as part of a team and independently

* The ability to follow process and work in a fast -paced setting whilst remaining calm and
focused

* Own a full tool kit to suit the tasks that you are likely to encounter

* Be able to maintain a professional representation of the team

See full job description for more information

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