Neighbourhood Officer
This is an excellent opportunity for an experienced housing professional who is passionate about delivering high-quality neighbourhood management services and building strong community relationships.
Location Primarily based in Coventry, with occasional travel across Worcester and Birmingham.
Contract:
* Temporary assignment
* Approx. 3 months initially
* Flexible hybrid working available
Key Responsibilities of a Neighbourhood Officer:
* Managing a designated neighbourhood patch
* Delivering effective tenancy and estate management services
* Responding to anti-social behaviour and tenancy breaches
* Carrying out estate inspections and property visits
* Supporting residents with tenancy-related queries and issues
* Working collaboratively with internal teams and external agencies
* Ensuring communities are safe, clean, and well maintained
* Handling safeguarding concerns and supporting vulnerable tenants
* Maintaining accurate case records and ensuring compliance with housing policies
Requirements of a Neighbourhood Officer:
* Previous experience within a Neighbourhood Officer, Housing Officer, or Tenancy Management role
* Strong knowledge of housing and tenancy management practices
* Excellent communication and customer service skills
* Ability to manage a varied caseload independently
* Full UK driving licence and access to a vehicle
* Flexible approach to travel and hybrid working
What’s on Offer:
* Flexible hybrid working arrangements
* Opportunity to work within a supportive housing team
* Varied and rewarding community-focused role
* Competitive temporary hourly/day rate depending on experience
If this Neighbourhood Officer role is of interest, please apply or contact (url removed)