Network Engineer
This role is primarily a Voice-focused Network Engineer position with broader networking responsibilities. The client is specifically looking for someone with strong voice telephony experience who can also support wider network infrastructure.
Key Responsibilities
Support and maintain voice and network infrastructure.
Network configuration, installation and maintenance.
Incident diagnosis and fault resolution.
Network monitoring and performance reporting.
Hardware/software installation and upgrades.
Backup and recovery activities.
Helpdesk and escalated support.
Participate in a 24/7 on-call rota (approximately 1 week in 4).
Technical Requirements
Cisco Unified Communications Manager (CUCM)
Cisco Unified Contact Centre Enterprise (UCCE)
Microsoft Teams Voice
SIP (Session Initiation Protocol)
Voice networking / telephony infrastructure
Wider networking experience
SolarWinds monitoring
LAN/WAN networking knowledge
What you need to do now
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