Night Concierge
CV-LibraryLondonpermanentPosted: 9 June 2026
Apply NowNight Concierge
London
Full Time | Waking Nights | Supported Housing
£12.88 per hour
We are seeking a reliable and professional Night Concierge to provide overnight support, security and safeguarding within a supported housing service. As the first point of contact during the night, you will help ensure the safety of residents, respond to incidents and emergencies, and maintain a secure and welcoming environment.
Key Responsibilities
* Provide overnight waking cover and act as the first point of contact for residents.
* Monitor access to the building, CCTV systems and visitor entry.
* Carry out regular health & safety, welfare and security checks.
* Respond appropriately to emergencies, incidents and challenging behaviour.
* Administer first aid where required and liaise with emergency services and on-call management.
* Maintain accurate records, incident reports and handover notes.
* Report maintenance and health & safety concerns promptly.
* Assist with basic cleaning and upkeep of communal areas to maintain a safe environment.
About You
* Experience using your initiative and making decisions in unexpected or emergency situations.
* Confident dealing with challenging behaviour in a calm and professional manner.
* Understanding of homelessness, housing support or the challenges faced by vulnerable individuals.
* Strong communication and interpersonal skills.
* Ability to maintain confidentiality and professional boundaries.
* Basic IT skills and ability to maintain accurate records.
* Comfortable working independently in a lone-working environment.
What We Offer
* Full training and ongoing support.
* Access to out-of-hours management support.
* A rewarding role making a positive difference to vulnerable people.
* Flexible shift patterns including nights, weekends and bank holidays
London
Full Time | Waking Nights | Supported Housing
£12.88 per hour
We are seeking a reliable and professional Night Concierge to provide overnight support, security and safeguarding within a supported housing service. As the first point of contact during the night, you will help ensure the safety of residents, respond to incidents and emergencies, and maintain a secure and welcoming environment.
Key Responsibilities
* Provide overnight waking cover and act as the first point of contact for residents.
* Monitor access to the building, CCTV systems and visitor entry.
* Carry out regular health & safety, welfare and security checks.
* Respond appropriately to emergencies, incidents and challenging behaviour.
* Administer first aid where required and liaise with emergency services and on-call management.
* Maintain accurate records, incident reports and handover notes.
* Report maintenance and health & safety concerns promptly.
* Assist with basic cleaning and upkeep of communal areas to maintain a safe environment.
About You
* Experience using your initiative and making decisions in unexpected or emergency situations.
* Confident dealing with challenging behaviour in a calm and professional manner.
* Understanding of homelessness, housing support or the challenges faced by vulnerable individuals.
* Strong communication and interpersonal skills.
* Ability to maintain confidentiality and professional boundaries.
* Basic IT skills and ability to maintain accurate records.
* Comfortable working independently in a lone-working environment.
What We Offer
* Full training and ongoing support.
* Access to out-of-hours management support.
* A rewarding role making a positive difference to vulnerable people.
* Flexible shift patterns including nights, weekends and bank holidays