Office Administrator
CV-LibraryWicklewood, NorfolkpermanentPosted: 15 July 2026
Apply NowWe are a well-established air conditioning and refrigeration company based in Wicklewood, providing installation, service and maintenance solutions to commercial and domestic customers. We are looking for an organised, professional and enthusiastic Office Administrator to join our friendly team.
This is a varied role where you'll be the first point of contact for our customers while providing essential administrative support across our Service, Sales and Accounts departments.
Key Responsibilities
* Answer and direct incoming telephone calls in a professional and friendly manner.
* Act as the first point of contact for customers and suppliers.
* Provide administrative support to the Service Department.
* Support the Sales Department.
* Assist the Accounts Department with general administrative duties.
* Maintain accurate records using company systems.
* Manage emails, post and general office correspondence.
* Carry out a range of general office administration tasks.
About You
We're looking for someone who is:
* Friendly, professional and confident on the telephone.
* Highly organised with excellent attention to detail.
* Able to manage multiple tasks and prioritise workload effectively.
* A strong communicator with excellent customer service skills.
* Proficient in Microsoft Office, including Outlook, Word and Excel.
* Able to work independently as well as part of a team.
* Previous office administration experience is preferred, although full training will be provided.
What We Offer
* Full-time, permanent position.
* Competitive salary, dependent on experience.
* Supportive and friendly working environment.
* Free on-site parking.
* Company pension & Private Medical cover (subject to completing probation period)
If you're looking for a varied office role within a growing local business, we'd love to hear from you
This is a varied role where you'll be the first point of contact for our customers while providing essential administrative support across our Service, Sales and Accounts departments.
Key Responsibilities
* Answer and direct incoming telephone calls in a professional and friendly manner.
* Act as the first point of contact for customers and suppliers.
* Provide administrative support to the Service Department.
* Support the Sales Department.
* Assist the Accounts Department with general administrative duties.
* Maintain accurate records using company systems.
* Manage emails, post and general office correspondence.
* Carry out a range of general office administration tasks.
About You
We're looking for someone who is:
* Friendly, professional and confident on the telephone.
* Highly organised with excellent attention to detail.
* Able to manage multiple tasks and prioritise workload effectively.
* A strong communicator with excellent customer service skills.
* Proficient in Microsoft Office, including Outlook, Word and Excel.
* Able to work independently as well as part of a team.
* Previous office administration experience is preferred, although full training will be provided.
What We Offer
* Full-time, permanent position.
* Competitive salary, dependent on experience.
* Supportive and friendly working environment.
* Free on-site parking.
* Company pension & Private Medical cover (subject to completing probation period)
If you're looking for a varied office role within a growing local business, we'd love to hear from you