Operations Administrator

Operations Administrator - Building and Roofing Monday to Friday 0800hrs to 1600hrs (30 mins for Lunch) My client is looking for a Operations Administrator on an ongoing temp basis The role consists of the following Administrative Support * Data entry - inputting new orders & diary management * Updating CRM with documents and photographic evidence (labelling) * Filing of client correspondence * Customer Service * Receive and make calls on behalf of the business to include appointment management * Manage email correspondence and team mailboxes * Record and file all communications/notes within CRM * Conduct customer service satisfaction surveys * Work Allocation * Preparation of estimates * Allocate orders to operatives considering contract budgets and project costs * Conduct desktop post inspection to agreed standard * Identify extra works and order variations * Management of work order completions including client update * Skills & Experience: * Strong IT skills * High attention to detail. * Strong written and verbal communication skills. * Solution-driven mindset. * Excellent customer service * Qualities: * Accountable and reliable. * Professional demeanour. * Team player with a positive attitude