Operations Administrator

Job Title: Operations Administrator Location: Near Bishop's Stortford (CM22) Salary: £27,000 - £32,000 (depending on experience) Type: Full-time, office-based   The Opportunity   A well-established and growing business is looking for an Operations Administrator to support its busy trading and operations team. This is a varied role that combines administration, customer interaction, and hands-on operational support, ideal for someone who enjoys a fast-paced environment and being involved in the day-to-day running of a business, and happy to get their hands dirty.   The Role   You will play a key part in supporting the smooth running of operations, working closely with both office and on-site teams. Responsibilities include: Processing customer orders and maintaining accurate records Managing incoming calls and emails, providing a professional and helpful service Supporting order collation and coordinating deliveries Assisting customers face-to-face and taking orders on-site Working collaboratively with colleagues to ensure efficient workflow Preparing orders for dispatch within the warehouse/stores environment Providing general administrative support across the operations function About You   We're looking for someone who is organised, proactive and happy working in a role that is not purely desk-based. You'll likely have: Previous experience in an administrative, operations or customer service role Strong IT skills and confidence using systems for data entry Excellent communication skills, both written and verbal Strong attention to detail A positive, can-do attitude with a willingness to get involved wherever needed The ability to manage multiple tasks and prioritise effectively A full driving licence due to the location of the office Any experience in logistics, trade counter, warehouse or similar environments would be advantageous but not essential.   What's on Offer Salary of £27,000 - £32,000 Company pension 20 days holiday, plus Bank Holidays Free on-site parking A stable and supportive team environment A varied role with a mix of office and hands-on responsibilities