Operations Assistant
The successful candidate will help ensure operational processes are completed efficiently, accurately, and to a high standard, while supporting customer requirements and maintaining smooth day-to-day operations. The role will involve working across multiple areas of the business and providing support to the wider operations team as required.
Key Responsibilities
* Manage the hire and de-hire of operational equipment.
* Liaise with stock controllers to monitor stock levels and ensure operational requirements are met.
* Monitor packaging and component stock levels and assist with forecasting requirements.
* Process and translate customer orders into detailed pick and pack instructions using internal systems.
* Carry out spot checks to ensure procedures and operational standards are being followed.
* Ensure storage areas are maintained to a high standard and stock is managed correctly.
* Build positive working relationships with site teams to support operational efficiency and resolve challenges.
* Record product damages and wastage, identifying trends where appropriate.
* Assist with testing and maintaining internal systems, identifying discrepancies when required.
* Work closely with internal departments including Commercial, Technical, Product Development, and Accounts teams.
* Provide additional operational support during busy periods, including seasonal peaks.
Skills & Experience
The ideal candidate will:
* Have at least 1 year’s experience within a warehouse, logistics, or operations environment.
* Ideally have experience using picking, dispatch, or stock control systems.
* Be confident using Excel and able to learn new systems quickly.
* Have strong attention to detail and a well-organised approach to work.
* Possess good communication skills, both written and verbal.
* Be willing to learn and support all aspects of the operation.
* Be flexible with working hours during peak trading periods, including occasional evenings, weekends, and seasonal overtime where required