Operations Coordinator

CV-LibraryWest Byfleet, SurreypermanentPosted: 17 June 2026
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The role is 100 % office based and location is around the West Byfleet area. Salary £32-35k

Purpose of the role:

To support the day-to-day coordination and execution of operations

* accurate planning and scheduling of shipments

* clear communication with customers and internal teams

* consistent service delivery aligned to defined processes

This role is focused on hands-on operational execution, supporting the Operational Account Lead and wider operations team to deliver a controlled, high-quality service.

This is a operational role, working within the operations team and supporting:

* daily shipment coordination

* demo movements and returns

* customer updates and communication

The role plays a key part in maintaining accuracy, consistency, and control across all day-to-day operational activity.

Key Duties :

* Ensure full visibility and control across all movements

* Support planning and coordination of:

* shipments

* demo movements

* collections and deliveries

* Assist with:

* scheduling jobs

* allocating resources

* ensuring clear operational instructions

* Create and manage bookings in internal systems

* Update job status in real time

* Maintain accurate records including:

* delivery details

* documentation

* status changes

* Provide updates to customers on:

* delivery timing

* job progress

* status changes

* Support handling of:

* booking confirmations

* general queries

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