Operations Executive

This a fast-scaling travel technology platform that connects travel operators and DMC partners with agents. They're looking for a forward thinking Operations Executive to manager the complex rate data that powers the platform to building the relationships that keep partners engaged and growing.

Operations Executive, Responsibilities

From day one you'll work across 2 equally important fronts: the structured input, testing and verification of DMC rate data and hands-on partner communication, onboarding and support

Use AI tools to assist with validation , error-checking and repetitive data tasks.

Supporting the onboarding of new DMC partners and agent users

Response to partner and agent queries

Help maintain documentation, templates and support contact, including AI-powered knowledge bases

Operations Executive, Skills Required

Previous experience working within a DMC

Experienced in Customer Success, Operations Executive or Sales Support

Fluency with modern tools (Google sheets, Notion, AI assistants) and an appetite to push what AI can do

A detail-oriented mindset and genuine comfort working with structured data - spreadsheets don't scare you

Ambition - you want to grow into a bigger role, good career development within this role

Operations Executive, Additional Information

Paying up to circa £35K

Remote based with a meeting every 2-3 weeks in Bournemouth (travel paid)

Working Mon - Fri

To apply for this Operation Executive please either apply online, email your c.v to (url removed) or call Amy on (phone number removed) quoting Ref: AM